IS0 9001:2008

A focus on quality is important in sustaining long term business success and opportunity. Certification to the internationally recognised quality management system (QMS) standard, BS EN ISO 9001:2008 from a reputable provider gives clear demonstration of your commitment to quality.

BS EN ISO 9001 : 2008 has become the international reference for quality requirements with certification, the preferred solution for over half a million organisations in 159 countries.

How can BS EN ISO 9001:2008 benefit my organisation?

The standard was revised in 2000 with the new version replacing the 1994 versions. One of the major strengths of ISO 9001:2000 is its wider appeal for all types of organisation. Its focus on processes and customer satisfaction rather than procedures means it is equally applicable to service providers as manufacturers with greater emphasis on customer satisfaction, process management and measurement, continual improvement with greater top management involvement.

There are numerous benefits associated with a certified ISO 9001 management system:

• improved product, process and service quality
• increased customer satisfaction levels
• improved productivity, less waste
• may provide competitive advantage
• it remains a contractual obligation or expectation in some industry sectors

Background to the BS EN ISO 9001:2008 family

BS EN ISO 9001:2000 is the generic name given to the family of standards around which a QMS can be implemented. These consist of:

• ISO 9000: 2000 Quality management systems — Fundamentals and vocabulary
• ISO 9001: 2000 Quality management system — Requirements
• ISO 9004: 2000 Quality management system — Guidelines for performance improvement.

The standard was revised in 2000 and was developed using a core set of eight quality management principles which act as a common foundation for all standards relating to quality management:

• customer focus
• leadership
• the involvement of people
• a process approach
• a system approach to management
• continual improvement
• a factual approach to decision making
• mutually beneficial supplier relationship

 * Please note some minor revisions have been made to the NEW 2008 version of the standard.  For more details on how this may effect you please give us a call.